Overview

Utility companies today face an array of IT challenges brought fourth by the rapidly changing technology and customer landscape. The Utilities industry is changing dramatically. The global transition to planet-friendly fuels is accelerating.  Customers are actively choosing low-carbon lifestyles, homes and offices. They also expect greater empowerment and a more sophisticated experience from their energy suppliers. The entry of new-age retailers and oil companies is also disrupting retail energy markets. The industry is adapting through product innovation and investments in cutting-edge energy technology including microgrids, at-scale energy storage, DER orchestration and more.Against this backdrop, digital and data capabilities are enabling energy and water companies to reinvent themselves and deliver superior business performance along with customer satisfaction.

BRT’s Utilities Practice is here to help navigate this change and deliver future-proof solutions that enable Utility & Energy clients to better connect with their customers, manage their customer life-cycle and stay engaged through modern, digital channels to elevate their customer experience beyond the competition.

Utilities segment we serve

Electricity

It takes deep industry expertise, and a strong bench of technology solutions, to address the unprecedented business challenges facing electric utilities today.  We offer innovative digital solutions that improve operational efficiency, optimize costs and increase customer satisfaction.

Gas

Gas utilities face an array of challenges amid a rapidly evolving information-driven environment. BRT’s latest digital solutions address these issues and find new opportunities for growth. We do so by enhancing the customer experience, improving reliability, optimizing asset investments and leveraging our industry expertise.

Water

Water and waste water utilities see great opportunity in digitizing their business operations. BRT’s water utilities practice has the industry and digital experience that water and waste water processing utilities need to drive new business value—from perfecting the customer experience to providing clean and safe water in a sustainable way.